Emergency Service Policy
Emergency service will now be limited to clinic haul-in. It is important for clients to develop a plan for emergencies, including access to hauling. Haul-in patients can be seen faster in an emergency, will have immediate access to all of the clinics on-site resources, and can be monitored overnight if required. Treating patients in the clinic where good lighting, equipment, and assistance is available is also safer.
After hours emergency calls will be evaluated via telemedicine triage to determine whether they require immediate attention or can wait until the next day.
Priority for emergency services will be given to current clients seen within the last 12 months. Cases requiring intense medical management or emergency surgery will be referred to one of several regional hospitals.